Custom Software vs. Off-the-Shelf Tools: A Real ROI Comparison for HealthTech Teams
A medium-sized group of clinics enters into a five-year agreement with a care-coordination platform vendor, only to spend eighteen months and $400,000 developing workarounds for an unsupported workflow that the vendor never intended to cover. This is the real-world build-or-buy scenario facing most health tech teams: not custom vs. off-the-shelf, but which billable hours they […]
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